About the app
Apna Society is a society management app developed by SkyLine Tech Ventures. Residential societies use it to manage residents, maintenance billing and payments, visitor entry and exit, and communication between the society committee, owners, tenants and security guards.
In this policy, "we" means SkyLine Tech Ventures.
Information we collect
We collect only what the app features need:
- Name and contact details, including email address and mobile number
- Login and authentication data
- Society, wing and flat details
- Vehicle and parking information
- Visitor details and entry and exit records
- Maintenance bills, payments and receipts, including one-time collections and special charges
- [TO CONFIRM: technical or device information the app actually collects, such as app version or crash logs. Remove this line if none.]
How we use information
We use your information to:
- Create your account and sign you in
- Show you the society, flat, billing and visitor information that applies to your role
- Record and display maintenance bills, payments and receipts
- Record visitor entry and exit at the gate
- Respond to support requests
Who can see your information
What you can see depends on your role in the society. Each role sees only the screens built for it.
- Admin: resident records and billing for their society
- Owner: maintenance bills and visitor records for their own flat
- Tenant: their own visitors and complaints
- Guard: visitor entry and exit records at the gate
- [TO CONFIRM: exact data visibility for each role against the permission rules in the app]
We do not sell personal information.
Storage and security
[TO CONFIRM: where data is stored, whether it is encrypted in transit and at rest, and how access to it is controlled. Describe only what is implemented.]
Third-party services
[TO CONFIRM: list each third-party service the app or backend uses (for example hosting, SMS or OTP, push notifications, analytics, crash reporting, payments) and what data it receives. If none, say so.]
Retention and deletion
We keep your information while your account is active. You can ask us to delete your account at any time. See the Account Deletion page for how, for what is deleted and what is kept, and for how long retained records are stored.
Financial records such as maintenance bills, payments, receipts, one-time collections and special charges may be kept for 8 years from the date of the transaction, because the society needs them for its accounts.
Your rights
You can ask us to:
- Tell you what information we hold about you
- Correct information that is wrong
- Delete your account and associated information
Contact us using the details on the Support page.
Changes and contact
If we change this policy, we will update the date at the top of this page. Questions about this policy can be sent to SkyLine Tech Ventures through the Support page.